Going through the flip charts first helped us to understand the process even before we put it into practice. It was "magic"- Tobin understood right away what we wanted and it lasted. We were able to pick up and add the learning to more situations the next day. We learned a lot and had fun too. Ken was humorous and friendly.
Going through the flip charts first helped us to understand the process even before we put it into practice. It was "magic"- Tobin understood right away what we wanted and it lasted. We were able to pick up and add the learning to more situations the next day. We learned a lot and had fun too. Ken was humorous and friendly.
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