We had trained with Bark Busters 4 years ago. They were the 4th trainer we worked with for our new pup and her older brother. We were happy to say back then that we found the right place to deal with our reactive pup's transition to her forever home. It was pretty shaky back then. We were overwhelmed with her behaviors. Christine (trainer back then) really took the time to explain all her behaviors and gave complete exercises to help us all progress. We were relieved and so grateful to her. Fast forward 4 years. Pup started attacking her older brother who is now elderly and a little on the frail side. We were nervous about this new behavior and wanted to make certain our pup was not going to be a danger for our other pup or people. Derek got back to us very quickly. (Especially when you consider we contacted 5 other trainers and only got a reply from one of them.) Derek and I chatted on the phone for close to an hour about our concerns and gave us some easy to implement strategies to start immediately until he could come out. He quickly brought up the lifetime guarantee and that there would not be a charge for him to comeback out and help us. (I was shocked that it really was true). When Derek came out he was extremely helpful. We have some new exercises to work on with our pups. We will not make the same mistake and not continue the techniques the rest of our pups' lives! The other important thing to note is how our dogs reacted to Derek. Our normally very reactive pup was on alert but for her very calm. His confident demeanor helped all of us be more confident. In one session we made good progress with our pup. We are so grateful to Bark Busters and Derek. While we know we need to be more aware with our reactive pup, we are optimistic about the future!! Thank you Derek!!
We had trained with Bark Busters 4 years ago. They were the 4th trainer we worked with for our new pup and her older brother. We were happy to say back then that we found the right place to deal with our reactive pup's transition to her forever home. It was pretty shaky back then. We were overwhelmed with her behaviors. Christine (trainer back then) really took the time to explain all her behaviors and gave complete exercises to help us all progress. We were relieved and so grateful to her. Fast forward 4 years. Pup started attacking her older brother who is now elderly and a little on the frail side. We were nervous about this new behavior and wanted to make certain our pup was not going to be a danger for our other pup or people. Derek got back to us very quickly. (Especially when you consider we contacted 5 other trainers and only got a reply from one of them.) Derek and I chatted on the phone for close to an hour about our concerns and gave us some easy to implement strategies to start immediately until he could come out. He quickly brought up the lifetime guarantee and that there would not be a charge for him to comeback out and help us. (I was shocked that it really was true). When Derek came out he was extremely helpful. We have some new exercises to work on with our pups. We will not make the same mistake and not continue the techniques the rest of our pups' lives! The other important thing to note is how our dogs reacted to Derek. Our normally very reactive pup was on alert but for her very calm. His confident demeanor helped all of us be more confident. In one session we made good progress with our pup. We are so grateful to Bark Busters and Derek. While we know we need to be more aware with our reactive pup, we are optimistic about the future!! Thank you Derek!!
Permalink