Barbara was great. She clearly explained the program and addressed our issues with Charlotte. She demonstrated how to communicate the commands, correct any unwanted behavior, and lavishly praise compliance. My husband and I both worked with Charlotte and saw marked improvements even before Barbara left. We practiced with Charlotte again that evening and this morning. The change is remarkable, beyond what I would have thought possible.
Barbara was great. She clearly explained the program and addressed our issues with Charlotte. She demonstrated how to communicate the commands, correct any unwanted behavior, and lavishly praise compliance. My husband and I both worked with Charlotte and saw marked improvements even before Barbara left. We practiced with Charlotte again that evening and this morning. The change is remarkable, beyond what I would have thought possible.
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